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Team work

Designing support before and after therapy

I designed intention setting and voice journaling for ketamine therapy. Our three-person team shipped both flows in eight weeks.

Role
Design Lead (contract)
Company
Mindbloom
Timeline
8-week project, 2024
Team
Designer, Engineer, PM
Mindbloom: choose an intention from three suggestions
Mindbloom: reflect through a guided voice journal
The challenge
Help clients prepare for therapy, then support reflection when typing and reading may be difficult.
My contribution
I led design for both app flows with one PM and one engineer.
The result
Both flows shipped in eight weeks. Journaling needed further work on timing and length.
In this project

Two moments with different needs

Before therapy, clients needed help setting an intention. After therapy, they needed a way to record their experience. The app gave little guidance for the first task and relied on physical notebooks for the second.

I designed both experiences during an eight-week project within my 2024 Mindbloom contract. I worked with one PM and one engineer.

Research questions about session preparation, task order, and support.
Research questions about session preparation, task order, and support.
Early concepts for the home screen and guided intention setting.
Early concepts for the home screen and guided intention setting.
An early journaling concept with suggested topics and voice input.
An early journaling concept with suggested topics and voice input.

Guide the answer without writing it

An empty text field gave clients too little help. A fixed answer could feel impersonal. I compared open chat with a flow that presented one question at a time in Figma.

We chose three questions, with spoken, typed, or selected responses. AI used those answers to suggest three intentions. Clients could choose one or write their own. The structure gave them a starting point while leaving the final choice with them.

Clients can speak or type their responses during intention setting.
Clients can speak or type their responses during intention setting.
Follow-up questions use the client's previous responses.
Follow-up questions use the client's previous responses.
Clients choose one of three suggestions or write their own intention.
Clients choose one of three suggestions or write their own intention.

Design for the client after a session

After a session, some clients had blurred vision or reduced fine motor control. I doubled the type and button sizes and made journaling voice-only. Each screen asked one question.

The flow started when the session ended and kept the same background. I used that continuity to make reflection part of the session flow. Timing remained a difficult constraint: fresh memories did not always mean clients were ready to reflect.

The journal continues from the session player, with larger text and controls.
The journal continues from the session player, with larger text and controls.
One question at a time, with controls to pause, add more, or continue.
One question at a time, with controls to pause, add more, or continue.
The final step explains what clients can find in their journal summary.
The final step explains what clients can find in their journal summary.
The saved journal shows key themes alongside the full entry.
The saved journal shows key themes alongside the full entry.

Two releases, different results

Both flows shipped. Intention setting met the team's quality target. Journaling needed more work on timing and length. Some clients wanted to reflect immediately; others needed time before returning.

Eight weeks was enough to release both experiences, but not to resolve that difference. I would give journaling more iteration time and test the timing as carefully as the interface.

Showing glucose patterns at a glance

Next project

I redesigned the glucose home screen and built the design system. I later became the sole designer across web and mobile.